FAQs
FidgetJunk FAQ
1. How long does shipping take?
Orders are processed within 1–2 business days, and delivery typically takes 3–7 business days after processing.
2. Do you offer tracking for orders?
Yes! Once your order ships, you will receive a tracking number via email so you can follow your package every step of the way.
3. What payment methods do you accept?
We accept major payment methods including credit/debit cards, Shop Pay, and PayPal (depending on your location).
4. Can I cancel or change my order after it’s been placed?
If your order hasn’t been shipped yet, we can usually cancel or update it.
Contact us ASAP at fidgetjunkhelp@gmail.com with your order number.
5. Do you ship internationally?
Currently, we ship within [USA/CANADA] only.
If you’re outside this area, contact us to see if we can arrange a special order.
6. What if my order arrives damaged or incorrect?
If your item arrives damaged or wrong, please contact us within 7 days of delivery.
We will help you with a replacement or refund.
7. How do I return or exchange an item?
We accept returns or exchanges within 14 days of delivery.
Items must be unused and in original packaging.
Email us at fidgetjunkhelp@gmail.com to start the process.
8. Do you offer bulk or wholesale orders?
Yes! If you want to buy in bulk or for resale, contact us at fidgetjunkhelp@gmail.com and we’ll send you a quote.
9. Are your products safe for kids?
Most of our fidget toys are safe for kids, but some items may contain small parts.
Always check the product description and recommended age before purchasing.
10. How do I contact customer support?
You can reach us at fidgetjunkhelp@gmail.com or through the contact form on our website.
We usually reply within 24–48 hours.